When Every Fall Becomes a Flag: What the New CMS Memo Means for Skilled Nursing — And How OneStep Helps You Stay Ahead

Falls just became more than a safety issue — they’re now a spotlight issue.

In a recent memo, CMS announced it is changing how it selects nursing homes for its Special Focus Facility (SFF) program — and for the first time, fall-related citations are being prioritized over staffing issues. That means facilities with repeat deficiencies in fall prevention and serious fall-related harm are now more likely to be flagged for federal oversight, including capped admissions and potential termination from Medicare and Medicaid.

This shift was highlighted in Skilled Nursing News, which reported that CMS views serious falls as “strong predictors of future harm” — and is therefore using fall-related citations as a new front-line signal of poor care.

It’s a clear sign of where the agency’s priorities are headed: Outcomes over ratios. Prevention over paperwork.

This Isn’t an Isolated Warning — It’s Part of a Pattern

CMS’s memo comes on the heels of an Office of Inspector General (OIG) report revealing that a significant percentage of falls in nursing homes go unreported to CMS — despite many resulting in serious injuries. OneStep covered that report in detail on our blog here.

Together, the CMS memo and the OIG findings paint a stark picture:
The federal government is tightening its focus on fall prevention, fall reporting, and fall documentation — and SNFs that don’t adapt will face increasing scrutiny.

What This Means for Skilled Nursing Facilities

1. Fall prevention isn’t just clinical — it’s now regulatory.

Even facilities with adequate staffing levels can be selected for SFF based on patterns of serious falls or poor fall prevention practices. CMS is treating these incidents as a systemic signal, not a one-off event.

2. Documentation is your best protection — but only if it’s real-time, repeatable, and risk-based.

Gone are the days when a subjective fall risk checklist or after-the-fact documentation would suffice. CMS and OIG want measurable, proactive systems that prevent harm before it occurs — and can prove it.

This Is Where OneStep Comes In

Falls are sudden — but not unpredictable.

OneStep gives skilled nursing facilities a way to detect fall risk early, act on it fast, and document it clearly — using just a smartphone.

Instant Fall Risk Detection

Place a phone in a resident’s pocket, have them take a short walk, and within seconds, OneStep delivers a validated Fall Risk Score based on real gait data: balance, stride variability, asymmetry, and more.

Audit-Ready Documentation

Every assessment includes:

  • Standardized metrics
  • Trend tracking
  • Intervention suggestions
  • Quick copy-to-EMR documentation

That means objective proof of proactive care — not just for clinical planning, but for surveys, audits, and compliance defense.

The Bottom Line

CMS and OIG have both made it clear: Falls are now a high-stakes compliance issue — and only facilities with a proactive, data-backed prevention strategy will be protected.

With OneStep, senior living organizations, including skilled nursing facilities can:

  • Spot risk early
  • Intervene faster
  • Document consistently
  • Stay off CMS’s watch list

Because when every step tells a story, the time to listen is now.

Want to see how OneStep can help your SNF reduce fall risk, strengthen documentation, and stay CMS‑ready?

👉 Schedule a demo today or visit our Senior Living page to learn more.